Loyvox
For agencies and agents

Turn every closed deal into a referral.

Satisfaction surveys for real estate agencies and agents. Track the experience through the sale, the rental and the after-sales — and win clients through referrals.

Create a survey free →See pricing

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Quick answer

How do I ask a happy client for a referral in real estate?

Measure NPS right after the deal closes, asking how likely the client is to recommend your agency. Anyone who gives a high score is at exactly the right moment to be invited to refer someone or leave a review.

Day to day

Where you collect feedback day to day

After the sale or rental
Learn how the client’s journey went, from the first viewing to signing the contract.
After-sales and moving in
Follow the experience once the keys are handed over and show you are still there.
Agent evaluation
Find out which agents delight clients and which ones need support.
Referral (NPS)
Measure who would recommend your agency and ask for the referral at the right moment.

Templates that make sense

The right surveys for your business

Survey typeWhat it measuresRecommended frequencyRelated methodology
Client NPSHow far the client would recommend your agency.QuarterlyNPS
Post-deal CSATSatisfaction right after closing a sale or a rental.Every interactionCSAT
Service evaluationHow the agent’s service went.——

Not sure where to start? AI drafts the questions for you — just review and publish.

Why trust Loyvox

Built to turn feedback into decisions.

Every Loyvox feature was built to make surveys simpler, analysis smarter and decisions faster. Because listening to customers only pays off when it turns into action and results.

Frequently asked questions

When is the best moment to send the survey to a client?

Right after the contract is signed or the keys are handed over, and again a few weeks later, in the follow-up — while the experience is still fresh.

Can I get feedback on individual agents?

Yes — include a question or field with the agent's name and compare results per agent in the dashboard.

How do I ask for a referral at the right moment?

Measure NPS right after the deal closes — people who give a high score are far more likely to recommend your agency to someone they know.

Are the answers tied to the client's name?

Only if you want them to be. You decide whether to collect identification (useful for commercial follow-up) or run it anonymously.

Does it work for both sales and rentals?

Yes. You can create separate surveys for each type of deal, with questions specific to each journey.

How do I track results without relying on a spreadsheet?

The dashboard shows answers and indices in real time, with automatic charts, so there is nothing to export by hand.

Do I need technical knowledge to create the survey?

No — use a ready-made template in the visual editor, or ask the AI to write the questions.

Is it free to get started?

Yes. The free plan lets you create and publish surveys with up to 100 responses per month, no card required.

Start listening to your customers today

It takes just a few minutes to create your first survey. No card, no contract.

Create a survey free →

✓ No card  ·  ✓ Cancel whenever you want  ·  ✓ Support in Portuguese